The story behind us

Willow Field Gate started in the autumn of 2014 when Harriet Calloway left a regional office of a national agency after eight years. The work there was fine, but the model was not. Targets meant taking on too many instructions, which meant spreading attention too thin, which meant clients got a version of the service rather than the real thing. Harriet had been quietly keeping a list of the things she would do differently. In October 2014, she stopped adding to the list and started acting on it.

The name came from a property she sold in her first year as an independent agent: a farmhouse outside Ludlow with a willow-lined field and a five-bar gate at the end of the track. The owners had lived there for thirty-one years. Getting that sale right, at the right price, to the right buyer, took four months of careful work. It was the kind of instruction that reminded her why the job matters. The gate has been on the letterhead ever since.

Today Willow Field Gate operates with a team of three. Harriet handles all valuations and buyer searches personally. Tom Ashby manages viewings and coordinates with solicitors. Priya Nair looks after photography, floor plans, and the written descriptions that go out under the Willow Field Gate name. The office is small by design. The client list is capped at eighteen active instructions. When that number is reached, new enquiries go on a waiting list, and we are honest about that from the first conversation.